Thesis Research for Castrol

[pic] ISBE, PUNE THESIS TITLE STUDY OF SERVICE OPERATION AT CASTROL cycle per second regularise SUBMITTED TO ISBE IN PARTIAL fulfilment OF THE REQUIREMENT OF THE dirty money FOR THE DEGREE OF MASTER OF job ADMINISTRATION UNDER THE GUIDENCE OF PROF. SIMANTEE SEN SUBMITTED BY AALAP BARAI PGP/FW/10-12/ISBE-A, ISBE-A/PGP-FW/PUNE588/10-12 Abstract This thesis case STUDY OF SERVICE OPERATION AT CASTROL BIKE ZONE The observe and Questionnaire is based on the research carried out for the Castrol bicycle regularize with the help of authorized dealer. There was vast information amass with the help of dealer. The questionnaire was prepared and given to Authorized service join of steering wheels serviced at Castrol bike zone and the synopsis and the feedback of the customer was interpreted after the data and remarks were collected from customers. . entirely the necessary datas were collected and get on survey was make to figure o ut where the automobile industry is with after sales service and how will the engine lubricator oil mug CASTROL is been in service market of 2-wheeler. Objectives of the look: The research objectives for the go steady undertaken can be specify as follows: ? To examine the customer perception about the Castrol cycle Zone.

? To judge the comfort level of bike owners of different brands at Castrol Bike Zone. ? The research tracks responses at following two layers ? intersection related parameters ? Service target related parameters ? To analyze the p sychographic variables of the customers at C! astrol Bike Zone Scope of the study: It is aimed to study the satisfaction level of the customer at Castrol Bike Zone. The project is canvas the demographic, psychographic and satisfaction characteristics of the customers in servicing the bike. It includes the luxuriant study of customers charge on the various parameters that lead to identifying and disposition the perception of the customer in...If you want to get a large essay, order it on our website: BestEssayCheap.com

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